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How to find Chromebook Device Name

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How to Find Your Chromebook Device Name & Model

Finding your Chromebook's specific device name (or model) is essential whether you're looking for a replacement charger, checking for the latest ChromeOS updates, or preparing to sell your device.

Method 1: Physical Inspection (External Labels)

1. The Underside Label

Flip your Chromebook over. Look for a sticker or laser-etched text. You are looking for:

  • Model Name: (e.g., Acer Chromebook Spin 713)
  • SKU/Model Number: (e.g., CP713-2W-5874)

2. The Original Box

The side of the original box usually contains a white barcode sticker. This is the "Golden Record" for your device specs, including the specific region-coded model number.

Method 2: Decoding the "Back Numbers"

Use this reference to find identifiers for common brands:

Brand What to Look For
HP Service Tag or Serial (Bottom center)
Dell 7-character Service Tag (Bottom flap)
Lenovo MTM Number (Near barcode)
Samsung Model Code (Etched near logos)

Method 3: The "Chrome Version" Shortcut

This reveals the Board Name, which is the most accurate ID for troubleshooting.

  1. Open Chrome and type the following in the address bar:
chrome://version
  1. Find the line labeled Platform.
  2. Your ID is in the parentheses (e.g., HANA or SNAPPY).

Pro Tip: Why the "Board Name" Matters

Google releases updates and recovery images based on these codenames. If you are trying to "unenroll" a device or check for hardware compatibility, the board name is what you actually need.

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